Covid19 Update – Monday 5th July

With cases of Covid19 detected all over Australia we have adjusted our restrictions for travellers who have been outside the ACT, as per covid19 areas of concern listed on ACT Health travel advice. Please see below the places we consider as hotspots, if you or your close contacts have been to any of these places in the past 14 days you will be required to reschedule your appointment.

As the COVID-19 situation is ever changing, we acknowledge that anxieties may still be present even though cases around Australia are declining. Which is why we’d like to remind you that our practitioners are still offering telehealth appointments available online. I would like to remind everyone to please be respectful of our staff, we are trying our best to keep our CCHN community safe.

If you have been to any of these locations in the last 14 days, we ask you to please reschedule or change your appointment to Telehealth:

  • Overseas


  • Greater Melbourne – Prior to the 26/06/2021

New South Wales

  • Greater Sydney
  • Central Coast 
  • Blue Mountains
  • Wollongong
  • Shellharbour

Northern Territory

  • Alice Springs – Prior to 25/06/2021
  • Darwin – Prior to 25/06/2021
  • Palmerston – Prior to 26/06/2021


  • City of Brisbane – Prior to 30/06/2021
  • City of Gold Coast – Prior to 26/06/2021
  • City of Ipswich – Prior to 25/06/2021
  • Lockyer Valley Regional Council – Prior to 23/06/2021
  • Logan City – Prior to 01/07/2021
  • Moreton Bay Region – Prior to 30/06/2021
  • Noosa Shire Council – Prior to 02/07/2021
  • Somerset Regional Council – Prior to 23/06/2021
  • Sunshine Coast Regional Council – Prior to 30/06/2021
  • City of Townsville (including Magnetic Island) – Prior to 27/07/2021
  • Toowoomba – Prior to 23/06/2021

South Australia

  • Adelaide Airport Terminal (travellers and visitors only) – 25/06/2021 5.40pm – 6.30pm

Western Australia

  • Perth – Prior to 27/06/2021
  • Peel – Prior to 27/06/2021

Any patients who have had any form of contact themselves or contact with people who have been to a hotspot area are required to have their appointments moved by 14 days from the last date of their exposure and are encouraged to self-isolate during this time.

We understand these are very tough times and our main goal is to make sure our patients and staff are safe.

Our commitment to you:

If you have recently been to the clinic, you would know that we have implemented multiple safety protocols to promote optimal safety of our staff and patients.

Any person who enters the clinic (including family members and staff) must:

  • Sanitise their hands
  • Sign a questionnaire stating that they and their family members have no symptoms and haven’t been to any of the locations in question
  • Pass a temperature check
  • Wear a mask, available at reception

In the clinic:

  • Our waiting room enforces social distancing mandates with X’s to indicate where to sit
  • Masks must be worn
  • Staff disinfect all highly trafficked surfaces hourly throughout the day
  • Patients are welcome to wait in their car prior to their appointment (instead of in the waiting room)
  • All rooms are thoroughly disinfected between patients
  • Minimal contact is enforced when taking payments
  • Telehealth appointments are available to all patients (especially those who are required to self-isolate)
  • Please attend your appointments alone unless a carer is necessary

More information and updates are available on the ACT Government ACT COVID19 website. As the situation in VIC, NSW and QLD is constantly changing, we encourage you to stay up to date with the move current advice. ACT, VIC, NSW and QLD Health often provide updates via their social media pages, or the VIC, NSW and QLD governments post their daily updates via the following links:

We want to remind you that in times like these, our mental health can take a hit. Make sure to talk to friends, family and seek professional medical advice. Limit your exposure to sensational media, and stick to the facts. Lean on us and your own community! Mental health is a huge component of well-being, it’s not just all about eating well and leading an active lifestyle. If you have further questions or are looking for advice you can also call the COVID-19 helpline, 02 6207 7244, from 8am – 8pm daily.

If you are struggling at the moment please go to or call:

Lifeline Australia: 13 11 14
Beyond Blue: 1300 224 636
Kids Helpline: 1800 551 80
Confidential Helpline: 1800 737 732
Mensline: 1300 78 99 78
Relationships Australia: 1300 364 277
Link2home homelessness information helpline: 1800 152 152

Thank you for your ongoing support!

We thank you for your continued understanding and support as we aim to ensure that our clinics remain safe for both our staff and patients.

Kind regards,

The team at Canberra City Health Network